Planned Outages are Still Outages

Don’t be fooled into thinking your site is highly available when it isn’t. p>Planned and regular maintenance involving unavailable applications still counts against availability for those applications. After all, from your customer’s viewpoint, your application is still unavailable. The fact that you planned that it would be unavailable is not important to your customers.</p> I often hear companies using routine maintenance windows as an excuse. Usually, the argument goes like this:

What is the color of your money?

Consider the following story: “I went into my CEO’s office. Our CEO is a very driven, technical, hands-on CEO. All technical decisions have to go through him before the company goes forward with a plan. Today, the discussion was about the cloud. The problem? The CEO said we couldn’t move our application to the cloud because it was too expensive. His evidence? ‘If you compare the cost-per-hour of a cloud-based server instance to the monthly costs we pay for our servers, the cloud-based server